Impact of Perceived Boss Phubbing on Employee Work Alienation and Employee Presenteeism through the Mediating Role of Organizational Pride

Abstract

This study investigates the continuous discourse about the potential detrimental effects of global technology usage in the workplace and analyses the adverse outcomes associated with the indispensable use of technology at work. In the future, societies will develop a growing interest in technology and its associated instruments, such as cellphones. This study reveals a growing trend among supervisors, specifically boss phubbing, which refers to the degree to which supervisors are distracted by their smartphones when they are with their subordinates. The study also investigates the effects of boss phubbing on presenteeism and work alienation, with organisational pride acting as a mediator. The quantitative study used confirmatory factor analysis and structural equation modeling on 360 participants to examine phubbing and its effects. Andersen and Garbing's (1988) two-step method was used to identify causal links and evaluate the model. The findings revealed that supervisor phubbing led to a drop in organizational pride, resulting in an increase in presenteeism and work alienation. In addition, Phubbing has a clear impact on presenteeism and work alienation, as evidenced by the outcomes of the study. The study suggests to Implement phubbing education, mobile policy, and "smartphone safe" zones to improve productivity and relationships.