Perceived Usability of a Moodle-Based Learning Management System in Higher Education

Abstract

The study aimed to evaluate the perceived usability of key characteristics of a Moodlebased LMS. Usability testing improves user satisfaction, lowers development costs, and increases system quality, and it has a direct impact on learning outcomes in educational settings. Methodologically, the Baloch Learning Management System was created, featuring an 'Introduction to Computer' course for thirty undergraduate students at the University of Turbat, Pakistan. The USE questionnaire categorized into 'Usefulness,' 'Satisfaction,' and 'Ease of Use' domains, guides data collection. Data was analyzed through descriptive statistical methods. Results reveal overwhelmingly positive perceptions, with 77.33% affirming usefulness, 88.00% expressing satisfaction, and 79.05% finding the LMS easy to use. These findings contribute to the ongoing discourse on usability and provide actionable insights for educational institutions seeking to enhance Moodle-based LMS design and implementation. The study suggests prioritizing user-friendly interfaces, clear instructions, and efficient navigation to enhance user experience, and ongoing training programs to enhance LMS capabilities.