Examining the Role of Digital Strategy in Digital Transformation Success in the Presence of Workforce Agility: Evidence from Health Sector Digital Transformation Projects

Abstract

This study investigates the nexus between digital strategy (DS) and digital transformation success (DTS) by highlighting the mediating effect of workforce agility. The increasing customer demand due to the rapid technological advancements, the Pakistani health sector is under pressure to innovate and adapt novel solutions. To understand this relationship, we collected data from employees working in hospitals of Pakistan by using the SPSS software to analyze the data. The findings revealed that DS positively affect DTS, and workforce is positively mediate this relationship. These insights are especially significant for health sector in Pakistan pursuing to successfully manage the challenges created by technology advancement and accomplish sustainable performance in the current digital age.